The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 614 |
| Houston, TX | 342 |
| Philadelphia, PA | 259 |
| Washington, D.C., DC | 252 |
| Seattle, WA | 221 |
| Atlanta, GA | 209 |
| Salt Lake City, UT | 198 |
| Denver, CO | 189 |
| Sacramento, CA | 153 |
| San Francisco, CA | 139 |
| Indianapolis, IN | 134 |
| Detroit, MI | 134 |
| Miami, FL | 127 |
| Orlando, FL | 125 |
| Minneapolis, MN | 114 |
| Portland, OR | 109 |
| Brooklyn, NY | 107 |
| Boston, MA | 102 |
| Jacksonville, FL | 90 |
| Pittsburgh, PA | 85 |
| Oakland, CA | 81 |
| Baltimore, MD | 71 |
| New York City, NY | 65 |
| Tampa, FL | 64 |
| Reno, NV | 51 |
| San Jose, CA | 47 |
| Nashville, TN | 45 |
| Charlotte, NC | 40 |
| Tacoma, WA | 40 |
| Birmingham, AL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Luke Stone (@LukeLStone) reported @JohnSteiner32 @sltrib @comcast I had Comcast for over a decade, and as horrific as the customer service was, I’d take all that abuse to have higher speeds than I currently do.
- KARRIE (@JMO102324) reported
@Xfinity you need to fix this dispute with MSG. If not you will lose me as a customer!! 😡😡
- QuantumCat (@TheQuantumCat) reported
Remembering the time the Comcast customer service rep told me I can use comcast wifi hotspots when my internet goes out...nevermind if MY internet is out due to an outage, my neighbor's internet is probably out too
- Lainie Jessica (@lainiejessica) reported
@Xfinity I have been trying to get in touch for a day. I cannot get on my computer. Can someone please help me?
- J (@pueblokc) reported
Comcast ever say what caused yesterday's giant extended outage in Colorado? I assume a fiber cut would be the logical thing. Someone mowing in the springs again?
- Tara Popwell (@ohwhatevertara) reported
@comcast Too bad this company steals from it’s customers when they move and transfer a service
- the REAL kliner (@Kliner9999) reported
Did I say @comcast sucks yet today?
- Flux the Pumpkin King 🎃🚩🏴 (@ThisFlux) reported
Watching Spirited Away on DVD because my internet is down due to @Xfinity sucking *** and screwing up an account transfer.
- LadyMonoceros - Your angry neighborhood unicorn (@LadyMonoceros) reported
@Spurting_Wound mmmmm pizza.but no. I need to lose weight. >_<And damn. I haven't heard about Xfinity in forever.
- ME 😬 (@NeonPinkToes) reported
DON'T TELL COMCAST/ XFINITY AN ISSUE YOU HACE CUZ THEY WILL JUST F UP YOUR **** MORE
- Sparky Rizzo (@SparkyRizzo) reported
@VerizonSupport The link does not provide any outage information and this Business Internet. Will be contact Xfinity in the morning. Slow speeds and now 1/2 day outage and am being told a tech will come out and assess in 2 days. Disappointing
- R F (@Zero_Dice) reported
@BurnsieMN @billchilds Xfinity uses Verizon network and has been fine the last few years we’ve had it
- Jeff Stauffer (@jeff_stauff318) reported fromEldersburg, Maryland
@XfinitySupport I’ve experienced issues w/ my main TV box - channels go in and out and DVR will not record properly on certain channels. After troubleshooting with an agent a while back he told me I should switch out my box. Where to do that? Any Xfinity store- do I need appt?
- T Simmons (@justmeplusmore) reported
Thank you @Xfinity for show me what horrible customer service is. I've have 2 technicians out in the last 2 weeks. Now I'm being told I need to purchase a new modem. Last time that didn't fix the issue. So im officially done. I pick up my modem from @TMobile. #needusacallcenter
- RNG Alex kadaN (@retrQtv) reported
XFINITY SUCKS
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