Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02128, 02118, 02210, 02113, 02215 and 02119.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Boston, Medford, Arlington, Newton, Cambridge, Brighton, Lynn, Chelsea, Jamaica Plain, Somerville, Stoneham, Salem, Brookline, Dorchester and Everett.

City	Problem Type	Report Time
Boston	TV	2 hours ago
Boston	Internet	4 hours ago
Boston	Internet	5 hours ago
Medford	E-mail	7 hours ago
Boston	Internet	11 hours ago
Boston	Phone	13 hours ago

Community Discussion

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Rev. Peter Preble (@frpeterpreble) reported a minute agofromWeymouth Landing, Massachusetts

  @Xfinity Your very up to date map shows no outage in my area. Guess its just sucky service.

• Dave Hunter (@hypnocoach183) reported 5 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  @MSNBC @comcast @comcastcares Your chronic technical problems are rendering your network unwatchable. Hard to be a viewer when you don't care enough to put out a viewer friendly broadcast.

• Becca (@beccamarottaa) reported 12 minutes agofromSaugus, Massachusetts

  Getting someone on the phone at @Xfinity is a completely nightmare now. You have to actually fight with the damn robot just to speak to a live person. I can’t express how badly I want to cancel my services. The most complicated company I’ve ever dealt with

• nope (@dont_date_me) reported 16 minutes agofromCambridge, Massachusetts

  interesting that the only link that doesn’t work on the @nationalgridus web portal is the “stop service” link... come on guys, i’m already moving in a pandemic. please don’t be like @comcast

• Chris Dagdigian (@chris_dag) reported 20 minutes agofromBoston, Massachusetts

  @gabsmashh had doubts about Comcast biz because ... Comcast ... but biz service was great including direct 24x7 to techs who could do a reverse dns entry live while on phone vs punting to escalation queue and waiting days. Better techs and real SLAs for connectivity sorta justifies $$$$$

• Alanna Mallon (@Ammallon) reported 22 minutes agofromCambridge, Massachusetts

  @STEPHCRAY10 @cambridge_cpsd @CambMA @comcast @MayorSiddiqui The City Manager has committed (finally) to do a Municipal Broadband feasibility study to see if the City could provide this service to residents. Yes 400 is small, but these are students who were id’ed at the onset of Covid as having NO internet access at home

• Sean Cummings (@SeanPCummings) reported 23 minutes agofromSaugus, Massachusetts

  @hbomax Your service is a joke. Can’t stream on fire stick not xfinity flex. Hmmm. Let me pay $15/month to watch your crap on my phone. Hmmmmm. Get it together would you.

• Nick Gazerro #FireManfred 🤡 (@newengland_AU) reported 23 minutes agofromNorwood, Massachusetts

  Sadly, since XFINITY won't carry the new Cubs network, Pat Hughes will be the voice that many #Cubs fans hear this season... oh wait, there isn't going to be a #MLB season in 2020.

• Dalton DeLima (@DALTernativeRck) reported 26 minutes agofromPeabody, Massachusetts

  Bad day for that Xfinity employee

• Alexandra Makarewicz (@MomoftheMaks) reported 27 minutes agofromSaugus, Massachusetts

  @comcast @comcastcares worst cable provider!!!! Your a joke n you rip people off. #comcastdoesntcare #worstcable

• NHLFoil👊 (@NHLFoil) reported 39 minutes agofromBrookline, Massachusetts

  @RCNconnects @Xfinity Not worth the time you people fix it for a day and than #bang back to crap service.

• james regan (@regstaj) reported 41 minutes agofromReading, Massachusetts

  @Johnston985 @Xfinity I switched 16yrs ago because poor customer service. Good luck.

• Chris Dagdigian (@chris_dag) reported 42 minutes agofromBoston, Massachusetts

  @gabsmashh I struggled with the insane cost of business internet @ home office and finally justified the cost due to SLA — both Comcast biz and now vzw Fios biz have saved my *** by actually rolling trucks and techs to our spot within 1hour when we had outage

• julie wikert (@wkrtsinwndrlust) reported 43 minutes agofromBoston, Massachusetts

  Honestly @Xfinity, this is our 5th outage in 1 week. Please get your **** together. @verizonfios is coming. And of course, no outages reported on your app. Cool.

• Mike V (@mjvulch) reported 44 minutes agofromBrookline, Massachusetts

  @wkrtsinwndrlust @maureencaught @Xfinity @universalhub Ours has been super slow (<3MBPS) off and on for weeks.

• Jack Cahill 🇺🇸🏳️‍🌈 🌊🌊🐈 (@jackcahill) reported 46 minutes agofromBoston, Massachusetts

  Comcast has been a big pain today - TV service out. Internet is working but slow.

• Jenna Deutsch (@JennaDeutsch) reported 52 minutes agofromBrookline, Massachusetts

  How to feel absolutely useless at work: a @comcast outage

• den (@badgaldeni) reported 53 minutes agofromBoston, Massachusetts

  If you love me send me that Xfinity login. 😭

• Becca (@beccamarottaa) reported 54 minutes agofromMedford, Massachusetts

  @ali_bubbles10 @Xfinity Yup. The worst answering service ever and then they go “please use our self help service before an agent” and now you have to call over again. I hate this company

• NHLFoil👊 (@NHLFoil) reported 58 minutes agofromBrookline, Massachusetts

  It’s 2020 and my internet service still drops off occasionally and always at the most inopportune time. Please don’t make me have to change my service provider for the 3rd time in a year @RCNconnects you are a joke @Xfinity you too are a nightmare. Where do I go from here...

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Luke Stone (@LukeLStone) reported 5 minutes ago

  @JohnSteiner32 @sltrib @comcast I had Comcast for over a decade, and as horrific as the customer service was, I’d take all that abuse to have higher speeds than I currently do.

• KARRIE (@JMO102324) reported 5 minutes ago

  @Xfinity you need to fix this dispute with MSG. If not you will lose me as a customer!! 😡😡

• QuantumCat (@TheQuantumCat) reported 6 minutes ago

  Remembering the time the Comcast customer service rep told me I can use comcast wifi hotspots when my internet goes out...nevermind if MY internet is out due to an outage, my neighbor's internet is probably out too

• Lainie Jessica (@lainiejessica) reported 9 minutes ago

  @Xfinity I have been trying to get in touch for a day. I cannot get on my computer. Can someone please help me?

• J (@pueblokc) reported 10 minutes ago

  Comcast ever say what caused yesterday's giant extended outage in Colorado? I assume a fiber cut would be the logical thing. Someone mowing in the springs again?

• Tara Popwell (@ohwhatevertara) reported 15 minutes ago

  @comcast Too bad this company steals from it’s customers when they move and transfer a service

• the REAL kliner (@Kliner9999) reported 16 minutes ago

  Did I say @comcast sucks yet today?

• Flux the Pumpkin King 🎃🚩🏴 (@ThisFlux) reported 19 minutes ago

  Watching Spirited Away on DVD because my internet is down due to @Xfinity sucking *** and screwing up an account transfer.

• LadyMonoceros - Your angry neighborhood unicorn (@LadyMonoceros) reported 22 minutes ago

  @Spurting_Wound mmmmm pizza.but no. I need to lose weight. >_<And damn. I haven't heard about Xfinity in forever.

• ME 😬 (@NeonPinkToes) reported 25 minutes ago

  DON'T TELL COMCAST/ XFINITY AN ISSUE YOU HACE CUZ THEY WILL JUST F UP YOUR **** MORE