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The latest reports from users having issues in Brockenhurst come from postal codes SO42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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Please let us know what issue you are experiencing with Virgin Media:
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2.06 out of 5 93,013 ratings
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Problems in the last 24 hours in Brockenhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
Internet (57%)
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Wi-fi (14%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Brockenhurst, Hampshire, England
The most recent Virgin Media outage reports came from the following cities:Bournemouth, Southampton, Romsey, Brockenhurst, Christchurch, New Milton and Eastleigh.
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| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth | TV | |
| Bournemouth | Total Blackout | |
| Southampton | Internet | |
| Romsey | Internet | |
| Bournemouth | TV | |
| Southampton | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Virgin Media Issues Reports Near Brockenhurst, England
Latest outage, problems and issue reports in Brockenhurst and nearby locations:
- Jack Ransom (@JackRansom4) reported fromBurton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
- Jack Ransom (@JackRansom4) reported fromBurton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
- Alan Ganter (@alan67sb126) reported fromBournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
- The Ginger Bear (@tragic_velvet) reported fromBournemouth, England
Virgin media are such garbage, average at best.Can't wait to bin them off.
- Emma Goddard (@goddard95) reported fromChristchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
- Matthew King (@MatthewKing35) reported fromSouthampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
- Jack Deyes (@Jack_Deyes) reported fromSouthampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
- Andy Paton (@hammers01202) reported fromBournemouth, England
@virginmedia Residential customer for about 4years
- mark wilson (@obcans) reported fromSouthampton, England
@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
- lee Radcliffe (@leeradcliffe73) reported fromSouthampton, England
@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
- Emma Goddard (@goddard95) reported fromChristchurch, England
@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
- Rahim™ 🇬🇧🇲🇦 (@rahim94) reported fromSouthampton, England
Yeah I'm just gonna point out that I couldn't give a **** about the boxingBoxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
- Graham Scambler pics (@_GSPhotography) reported fromEastleigh, England
@virginmedia I'll try to sign in with a different email address.
- Steve (@SteveWasteney) reported fromNetley, England
@virginmediaWhat is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV
- Simon Newby (@simonnewby) reported fromSouthampton, England
@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
- Craig (@Danzy92) reported fromSouthampton, England
@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
- lee Radcliffe (@leeradcliffe73) reported fromSouthampton, England
@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
- Steve Beck (@stevejbeck) reported fromBournemouth, England
Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
- Sarah-Jane Finch (@formula1girl) reported fromEastleigh, England
@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
- mark wilson (@obcans) reported fromSouthampton, England
@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
- Stephen Webb (@stephenwjwebb) reported
@virginmedia There is no one available to help on the whatsapp line.
- camzmcg (@camzmcg1) reported
@virginmedia It should be £30 a month and every month I get charged £38 I’m still waiting on a cheque for £22 for the last 3 months every time I call I get promised it will be sorted for the next month and it never happens it’s a total joke
- Craig 🎸🎵 (@Craig_C18) reported
@virginmedia Hi John, no apparently there is no issues according to the service checker. This happens so often now that it’s really becoming a joke.
- SpecialFungus (@SammyV6S) reported
@virginmedia How to a get my service outage resolved? This is crazy.
- teachersubo (@teachersubo) reported
@geo_geo_geo1971 @virginmedia Mine keeps doing that, thankfully so far ok but broadband/internet down, latest update 16:00 on 20th. Also lost catch up and on demand! #virginmedia
- mlle! (@mlle_mlle4) reported
@virginmedia I am APPALLED by your service on this extremely important time in our British history. We have been without internet since Thursday and you sent a work man to my home today who was specifically told by his manager to “make an excuse” as to why you cannot fix our internet!
- Tony (@redsabre69) reported
@virginmedia @virginhelp and guess what..........still no wifi and still no reply of any kind of help and yes before you ask ive rebooted my box about 20 times and soon im going to boot virgin media, over 10 years ive been a loyal customer 😠
- Mad Itch Grandpa (@casawolf) reported
@virginmedia Consistently poor broadband speeds and regular unplanned outages indicating an oversubscribed network with little resilience.
- kat 🌿 cozy game recs (@cozygamerkat) reported
internet is down again 👍🏻 thanks virgin media
- 𝔾𝔼𝕆🏴🏴🏴 (@geo_geo_geo1971) reported
@teachersubo @virginmedia MISSED THE WHOLE SERVICE BY THE TIME IT CAME BACK ON 😡
