Illinois Residents: Sign Up to Be the First to Experience Fidium Fiber, the All-New Gig-speed Internet from Consolidated Communications (2024)

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Illinois Residents: Sign Up to Be the First to Experience Fidium Fiber, the All-New Gig-speed Internet from Consolidated Communications

New Fidium Fiber Internet will Reach 20,000 Homes in Christian, Coles, Effingham and Shelby Counties with No Contracts, No Data Caps, No Bundles

MATTOON, Ill. — April 21, 2022 — With speeds 10 times faster than the national average,[i] FidiumSM, a new gigabit broadband internet service from Consolidated Communications (NASDAQ: CNSL), is primed to give Charleston, Mattoon, Shelbyville, Litchfield and Taylorville residents a speedier, more user-centric internet experience.

Residents can sign up now to be first on the list when Fidium lights up in more than 8,700 homes next month. An additional 12,000 area homes are expected to have access to Fidium by the end of the year. At a time when only 21.4% of Illinois residents have access to fiber optic internet,[ii] Fidium’s arrival stands to vastly improve local quality of life and economic outlooks for thousands in the area.

“Reliable, high speed internet featuring gigabit fiber is as important in the recruitment and retention of businesses as financial incentives, a skilled workforce, and prime real estate,” said Angela Griffin, president of Coles Together, the economic development organization for Coles County. “Consolidated’s investment in our communities allows businesses to reliably interact with their customers, vendors, and employees at locations across the globe. It also supports the recruitment of high-tech jobs that pay higher wages creating opportunities for the people who live here.”

“High-speed, reliable internet drives economic, educational and quality of life benefits for communities,” said Ed Dowd, executive director of the Mattoon Chamber of Commerce. “Mattoon is grateful for Consolidated’s continued investment in our broadband infrastructure. I’m excited that Mattoon residents and businesses will benefit from Fidium, Consolidated’s new future-proof, gigabit fiber internet service.”

“Fidium is the future of Consolidated’s consumer fiber internet service and we’re proud to now offer it at a competitive price point to customers in our home state of Illinois,” said Tom White, chief technology officer for Consolidated Communications. “Fidium’s reimagined customer experience includes more choice, control and personalization, but most importantly Fidium delivers the ultra-fast fiber internet speeds that customers need. Especially in rural areas where gigabit fiber internet speeds have previously been unavailable, Fidium marks an important new service that will transform the way people live, work and learn from home.”

Fidium was created to give customers exactly what they want (like straightforward plans and pricing with superfast speeds) and nothing they don’t (like shared bandwidth, data caps, contracts, hidden fees and required bundles).

Symmetrical gig-speed fiber internet is available for $70 per month, including installation and whole-home WiFi. Fidium customers will get the best experience with the Attune WiFi whole-home management app, which provides speed tests and a host of options to help families stay safe online. Attune lets you see what devices are connected to your network; limit content for age-appropriate usage; and set controls on network use based on time of day. High-speed fiber plans start at just $35 per month.

Every Fidium Fiber internet plan offers:

  • Simple, affordable pricing ($70 per month for Gig service) that includes WiFi equipment and installation, with no required bundles, no data caps and no contract;
  • An intelligent whole-home mesh WiFi experience that starts with a top-rated WiFi 6 gateway and up to two extenders;
  • The Attune WiFi app, which offers new insights, more customization, more control and an unprecedented level of communication from your network and your smart home devices;
  • Easy, hassle-free installation on your schedule with text updates and two-hour appointment windows;
  • Intuitive customer portal with self-service options;
  • Real time, proactive network monitoring to solve issues remotely before customers even know they are happening; and
  • Premium technical support provided by experienced, compassionate team members.

In addition to bringing Fidium to customers across eight states this year, Consolidated will build more than 400,000 fiber connections to homes and businesses.

To learn more and pre-order service, visit fidiumFiber.com/Expansion. Follow Fidium on Facebook at Facebook.com/FidiumFiber, on Twitter at Twitter.com/FidiumFiber or find us on YouTube.

About Fidium Fiber

Fidium Fiber is a customer-centered, consumer fiber broadband service offering symmetrical multi-gig speeds and exceptional service. Fidium is available in California, Illinois, Maine, Minnesota, New Hampshire, Pennsylvania, Texas and Vermont with new locations available daily. Fidium is a brand from Consolidated Communications Holdings, Inc. (NASDAQ: CNSL). Consolidated is a leading broadband and business communications provider serving consumers, businesses, and wireless and wireline carriers across a 20-plus state service area. Learn more at FidiumFiber.com.

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Illinois Residents: Sign Up to Be the First to Experience Fidium Fiber, the All-New Gig-speed Internet from Consolidated Communications (2024)

FAQs

What are the pros and cons of fidium fiber? ›

Fidium Fiber Overview

Fidium Fiber has 1.6 star rating based on 14 customer reviews. Consumers are mostly dissatisfied. Pros: Excellent service, Good delivery of fiber service, High speed internet and good home phone service. Cons: And app use availability, Bad cs, Kill yourself.

Does Fidium give you a router? ›

Sometimes, a single device called a gateway can function as both a modem and a router. (You might also hear the term modem router – it's the same thing.) It's a one-stop shop for Internet connectivity. That's what Fidium provides with our WiFi 6 gateway.

Is Fidium connected with Consolidated Communications? ›

Fidium is a brand from Consolidated Communications Holdings, Inc. (NASDAQ: CNSL). Consolidated is a leading broadband and business communications provider serving consumers, businesses, and wireless and wireline carriers across a 20-plus state service area. Learn more at FidiumFiber.com.

Who is the parent company of fidium fiber? ›

Consolidated Communications, which is the parent of internet brand Fidium, told workers it would eliminate 12 of 53 union positions in what was once a 150-person department, according to the International Brotherhood of Electrical Workers (IBEW) Local 2327.

Is there a downside to Fiber internet? ›

One of the main cons of fiber optic internet is that it can be more expensive than other internet plans. However, the faster speeds and other benefits may be worth the extra cost for some people.

Is fiber more reliable than WiFi? ›

All this two-way speed makes your wireless internet run faster, too. Fiber optic internet access gives you the best connection for fast internet with the least disruptions, making fiber internet services the most reliable and best internet providers (ISPs).

Can you use your own router with Fidium fiber? ›

You can use your own WiFi equipment with Fidium's internet service.

Do I need a new modem for fiber internet? ›

The Takeaway. So, to sum it up, fiber internet doesn't need a modem, but it does require an ONT and a fiber-ready router. With the right equipment, you can leverage the full potential of your fiber internet connection for a superior online experience.

Does Fidium provide TV? ›

Fidium Fiber offers streaming TV service through our streaming partners who supercharge your viewing experience. Our partners like DIRECTV STREAM, fuboTV and Philo all give you the control you need through their native apps.

Does Fidium have a data cap? ›

Fidium offers unlimited data usage without any data caps.

Does Fidium require a contract? ›

Even though we provide you with bill certainty through our rate locks, we never require you to sign a contract. You have the flexibility to change your plan or cancel your service whenever you want with no penalty.

What is the upload speed of fidium fiber? ›

Fidium Fiber internet offers upload and download speeds of up to 2 gigabit per second (2000 megabits per second).

Is Fidium owned by AT&T? ›

Fidium is a brand used by Consolidated Communications, which is an independent telephone company. In the days of the Bell System monopoly, AT&T only had about 80% of telephone lines in the United States.

Is fidium fiber 5g? ›

Fidium Fiber is an adaptive WiFi network that merges the 2.4 GHz and 5 GHz networks. It has one network name but manages your devices in the background, moving them to the 2.4 GHz or 5 GHz network as needed to give you the best WiFi coverage and service.

Who owns the largest fiber network in the US? ›

AT&T is widely recognized as the largest fiber optic company in the USA. With its extensive network infrastructure and nationwide coverage, AT&T has established itself as a leading provider of fiber optic services in the country.

Is fidium true fiber? ›

While cable internet customers are sharing their bandwidth across the neighborhood, Fidium customers are all smiles, knowing they're connected with the most advanced 100% fiber technology.

How is the fidium service? ›

Fidium Fiber internet offers upload and download speeds of up to 2 gigabits per second (2000 megabits per second). This means you can enjoy uninterrupted streaming, smooth gaming, seamless video calls, and speedy software updates for your devices.

Does Fidium provide TV service? ›

Fidium Fiber offers streaming TV service through our streaming partners who supercharge your viewing experience. Our partners like DIRECTV STREAM, fuboTV and Philo all give you the control you need through their native apps.

Can I use my own equipment with fidium? ›

You can use your own WiFi equipment with Fidium's internet service. However, please note that remote troubleshooting assistance for customer-provided equipment and home networks is limited. It is your responsibility to handle support and troubleshooting for your own equipment and internal LAN/WAN connections.

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