Customer Q&As | LightInTheBox (2024)

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Customer Q&As | LightInTheBox (1)

ArchTech YT500 LED Mini Projector 320x240 Pixels Supports 1080P USB Audio Portable Home Media Vid Home Theater Video Beamer VS YG300

  • can I project an art image from my phone onto a canvas

    Yes, you can project an art image from your phone onto a canvas using the ArchTech YT500 LED Mini Projector. You need to connect your phone to the projector via Wi-Fi and use the HDMiniCam app to display the image. You can adjust the focus, brightness, and contrast of the projector to get the best quality. You can also use the remote control to zoom in or out the image. The projector supports 1080P resolution and has a projection size of 50-220 inches. You can find more details and instructions in the user manualWe hope you enjoy shopping with us.

    by Customer Q&As | LightInTheBox (2)Matheus Nov 22, 2023

  • Does the equipment mirror the phone?

    hello yes it has screen mirroringThank you for shopping with us!

    by Customer Q&As | LightInTheBox (3)Lucia Sep 24, 2023

  • How are purchasers is it cash only and If so is the extra costs NEEDED like shipping costs.

    Hi, thank you for your interest in our website. We are delighted to help.We're sorry, we do not accept Cash on Delivery payment at the moment. We offer several payment methods: Credit/Debit Cards , PayPal , Western Union, Wire Transfers , Boleto For Brazil, Yandexmoney/Qiwi For Russia, Realtimebank-Ideal For Netherlands and Realtimebank-Sofort For Germany Please check out details on this link: https://www.lightinthebox.com/knowledge-base/c1227/a2996.html?prm=1.0.86.0For total costs and more shipping method options, please add the item to your shopping cart and proceed to checkout, fill your country, all available shipping method and shipping time will be displayed directly.Please, let us know if you have another question.

    by Customer Q&As | LightInTheBox (4)Marcos Rafael Aug 18, 2023

    See Also
    Welcome to Lightinthebox.com Knowledge Base!Global Online Shopping for Dresses, Home & Garden, Electronics, Wedding Apparel

  • How are payments made cash or monthly instalments and If cash the price I see is the price I pay or there's extra costs like shipping costs.Thank you

    Hello. Thank you for your interest in shopping with us.We offer several payment methods: Credit/Debit Cards , PayPal , Western Union, Wire Transfers , Boleto For Brazil, Yandexmoney/Qiwi For Russia, Realtimebank-Ideal For Netherlands and Realtimebank-Sofort For GermanyPlease check out details on this link:https://www.lightinthebox.com/knowledge-base/c1227/a2996.html?prm=1.0.86.0For total costs and more shipping method options, please add the item to your shopping cart and proceed to checkout, fill your country, all available shipping method and shipping time will be displayed directly.Please, let us know if you have another question.

    by Customer Q&As | LightInTheBox (5)Marcos Rafael Aug 18, 2023

  • I live in Canada ?? which adapter would I use??

    hello. you can choose US plug as it uses the same plug types as us so you don't need a power adapter.Thank you for shopping with us!

    by Customer Q&As | LightInTheBox (6)Lucia Mar 05, 2023

    hello. you can choose US plug as it uses the same plug types as us so you don't need a power adapter.Thank you for shopping with us!

    by Customer Q&As | LightInTheBox (7)Lucia Mar 05, 2023

  • what is the origin of shipping what country does it ship from

    Dear customer, We are a Global Online store and we do not have a physical store yet. We source our products from the best suppliers all around the world. So the products will be shipped from the warehouses nearby.Feel free to ask if you have any further questions.

    by Customer Q&As | LightInTheBox (8)Matheus Feb 28, 2023

  • Hello l am not sure what power adaptor to click onto, l live in New Zealand and would like to purchase this product. Cheers Pat Walker

    hello you can choose AU plugThank you for shopping with us!

    by Customer Q&As | LightInTheBox (9)Lucia Jan 28, 2023

  • Dear customer, this item works directly connected to the main power plug.Detailed use instructions will come in the package.We hope you enjoy shopping with us.

    by Customer Q&As | LightInTheBox (10)Matheus Jan 16, 2023

  • I'm on South Africa, which Adapter should I choose?

    Dear customer, in this case, the most compatible option would be EU adapter.We hope you enjoy shopping with us.

    by Customer Q&As | LightInTheBox (11)Matheus Jan 05, 2023

  • What connector to use for android type c to projector? Do you sell one? Pls put a link. Thanks

    hello you can synchronize your smartphone by wired connection, for android you need to download mirroring this item is connected to iPhone and Android phones by using a USB/HDMI adapter.We sell many suitable adapters that you might like here:https://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=USB+HDMI+Adapter

    by Customer Q&As | LightInTheBox (12)Lucia Dec 28, 2022

    hello you can synchronize your smartphone by wired connection, for android you need to download mirroring this item is connected to iPhone and Android phones by using a USB/HDMI adapter.We sell many suitable adapters that you might like here:https://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=USB+HDMI+Adapter

    by Customer Q&As | LightInTheBox (13)Lucia Dec 28, 2022

Customer Q&As | LightInTheBox (2024)

FAQs

How do I get a refund from LightInTheBox? ›

Customer Service will approve your return and send you the Return Instruction. Please fill it out completely and send your item(s) back to us as soon as possible. When we have received your package, your return will be processed in 3 to 5 business days and then your refund will be issued.

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Where does LightInTheBox ship from? ›

Products from LightInTheBox.com ship globally from China.

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How do I complain to LightInTheBox? ›

There is a "Complain to a Supervisor" button at the bottom of each ticket page. Please input the details of the problem in the message box and the supervisor will reply to you in 24 hours to solve the problem for you.

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Does LightInTheBox have an app? ›

Millions of good fashion, all in one app. As a global fashion shopping station, Lightinthebox brings you affordable and latest trends in style to meet your daily needs.

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Is LightInTheBox a sketchy website? ›

That said, LightInTheBox fares better than many of their competitors. For example, DHGate has a score of 1.9/5, Etsy scores only 1.6, and AliExpress's rating is 2.7. Overall, LightInTheBox is a legitimate business, and if you place an order, you will receive your goods as agreed with a reasonable refund policy.

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Is LightInTheBox a Chinese company? ›

Well, Light in the Box is a Chinese-based company selling all its products, small gadgets, and home and garden equipment online.

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What is the customer rating for LightInTheBox? ›

Customer reviews
5 star9%
4 star7%
3 star6%
2 star5%
1 star73%

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Is shipping free at LightInTheBox? ›

As Light In The Box is a global retailer, shipping prices can vary greatly depending on how far purchases are traveling. Light In The Box can get free shipping with promo codes or a membership.

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Is LightInTheBox a US based company? ›

About LightInTheBox

LightInTheBox primarily serves the ecommerce industry, providing a platform for customers to purchase a range of lifestyle goods. It was founded in 2007 and is based in Beijing, Beijing.

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Where is LightInTheBox headquarters located? ›

The Company is headquartered in Singapore, with additional offices in California, Shanghai and Beijing.

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How long does it take to get a refund from LightInTheBox? ›

Please note that Refund processing times vary and can take up to 30 days depending on your financial institution. For PayPal, a refund will normally be issued within 2-3 business days. Please check your account later.

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Is Light in the Box similar to Shein? ›

Light In The Box, for example, has a broader product range including gadgets, home goods, and wedding attire, alongside its fashion catalog. SHEIN, on the other hand, focuses more intensely on trendy fashion pieces and accessories, frequently refreshing their lineup with new arrivals.

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What kind of company is Lightinthebox? ›

Light In The Box Ltd. is an E-commerce services company. The Company mainly provides various goods online sales services, including clothing, electronics, toys, jewelry, household items, sports products and other goods.

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Is the box app free? ›

Get the flexibility you need while keeping life's most important content accessible with a free Starter plan for secure content capture, storing, and sharing.

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How do I get a refund for a product? ›

If you think you're entitled to a refund, then in the first instance, you should go back to the store or contact the online retailer. Depending on what's wrong, you may be asked for proof or purchase, which could be the original till receipt, or a copy of the transaction on your bank or credit card statement.

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Do you need the box for a refund? ›

You don't have to return the item in its original packaging, but you do need to make sure it's packaged in a way that means it doesn't get damaged. Sellers can ask you to pay if something gets damaged because it wasn't packaged properly.

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Where is LightInTheBox clothing located? ›

LightInTheBox Holding Co., Ltd. is an apparel e-commerce retailer that ships worldwide. LightInTheBox operates its business through mobile applications and multiple websites. The company is headquartered in Singapore and has additional offices in California, Shanghai, and Beijing.

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